FAQ's
Shipping
We offer free shipping to USA, UK, Australia, Germany, Norway, Finland, Sweden.
We ship to to USA, UK, Australia, Germany, Norway, Finland, Sweden.
We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are located.
Please allow 2-4 weeks for delivery.
We will do our best to get your order to you sooner. If you purchase multiple items, we will ship out each item as soon as it is ready and your order may arrive in multiple packages.
Once your order is shipped you will receive an email with an online tracking number.
Products
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, less the return shipping fees, and a credit will automatically be applied to your original method of payment, within 5-10 business days. Please see our Return Process below.
We do not offer refunds on orders where the tracking states it has been delivered. We do offer reshipments.
We want you to feel like every item is the perfect match for you. We are confident that the design details and quality of our merchandise will meet, if not exceed, your expectations.
If it’s not the right fit, we will help you get it sorted and have you on your way.
We offer free replacements for any incorrect items received or items that are defective or damaged. To be eligible for a free replacement, you must notify us of the incorrect, defective or damaged item within 14 days of delivery. We require photo evidence that you received the incorrect item or that it is defective.
Please contact us here to any questions or issues.
Other
Absolutely not. We never have access to this information. It is the company Stripe that deals with it. Your data is completely safe.
No it's not mandatory. But it is highly recommended. Indeed, it will allow you to find your history, edit your addresses and track your parcel online faster. You will also be notified of new products and special events.
Payment
We accept Visa, MasterCard and American Express cards. Alternatively, you can finalize your order with PayPal payment service.
The debit on your credit card comes within a maximum of 7 days after your order.
All bank transactions are protected and managed by the stripe company.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.